Frequently Asked Questions
Everything you need to know about shopping with Deloxusa.
How long will it take to receive my order?
Standard shipping within the USA typically takes 3-7 business days. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as our curated fashion pieces may have varying fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Deloxusa, we are committed to ethical fashion. We partner with manufacturers who prioritize eco-friendly textiles and fair labor practices to ensure high-quality, conscious clothing.
Can I track my package after it ships?
Yes. Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your shipment's progress in real-time.